At AdsMighty DSP, we strive to provide the best service and experience for our customers. However, we understand that issues may arise where you may require a refund for certain services or products. This Refund Policy outlines our guidelines and procedures for refunds.
1. Eligibility for Refunds
– Refunds are only applicable to services or products that have been paid for directly through our platform.
– Refunds are not applicable for any fees or charges incurred through third-party services integrated with our platform.
2. Refund Requests
– All refund requests must be submitted within 1 days from the date of purchase.
– To request a refund, you must provide a valid reason along with any supporting documents or evidence, clearly outlining the issue or dissatisfaction with the service or product received.
– Refund requests can be sent via email to [email protected] or through our customer support system.
3. Evaluation and Processing
– Upon receiving your refund request, we will carefully evaluate your claim and the provided documentation to determine its validity.
– We reserve the right to reject any refund request that does not meet our eligibility criteria or lacks sufficient evidence to support the claim.
– You will be notified via email of the decision regarding your refund request within 30 business days.
– If your refund request is approved, we will initiate the refund process immediately.
4. Refund Methods
– Refunds will be processed using the same payment method used for the original purchase.
– If the payment method is no longer available or valid, we will work with you to find an alternative refund method.
5. Refund Timing
– Refund processing times may vary depending on the payment method and financial institutions involved.
– It may take up to 15 business days for the refunded amount to be credited back to your account.
6. Non-Refundable Items
– Certain services or products may be excluded from this refund policy.
– Non-refundable items include but are not limited to:
– Digital advertising campaigns that have already been launched and are in progress.
– Services or products that have been specifically customized or personalized for your business.
7. Changes to the Refund Policy
– We reserve the right to modify or update this Refund Policy at any time without prior notice.
– It is your responsibility to review the policy periodically for any changes.
By using the services or purchasing products from AdsMighty DSP, you acknowledge and agree to abide by this Refund Policy.